In March 2020, the World Health Organization declared Covid-19 a pandemic and overnight the whole of the UK made the abrupt shift to working from home as businesses and organisations quickly executed Business Continuity Plans (or in some cases had to evolve on the fly).

With a restriction on travel and the near blanket closure of shared office spaces, we have all had to adapt, and work be...

Estate planning was once the preserve of the wealthy but these days it is extremely important for everyone, especially business owners. Nobody likes to think about the inevitable but when you run a business you know better than most that the key to success is planning.

As a business owner, your family probably rely on you as the main source of income, so if the worst was to happen and you...

Long gone are the days when companies were satisfied in just selling products, regardless of who were buying them, let alone why. Then, as competition grew and customers had a greater choice of where to spend their money, businesses had to become more customer focussed. Customer service was seen as the panacea, as long as a business treated its customers well, or just better than its competitor...